SALON POLICIES

SERVICE ADJUSTMENTS

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your service, let me know within 7 days of your visit and I'm happy to correct the issue with no additional charge. 

 

RETAIL RETURN POLICY

Should you make a retail purchase that you are unsatisfied with, I will accept retail exchanges at full credit within 14 days from your initial purchase. 

 

REFUNDS

Refunds are not offered on services or retail purchases. I am more than happy to adjust services at no cost and exchange retail for something that would better suit your needs if notified within the above time frames. 

 

CANCELLATION & NO SHOW POLICY

In order to continue providing the best possible scheduling options to my guests, I require 48 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 48 hours notice, a 50% cancelled fee will be applied to the card on file. If you cancel within 24 hours a 100% last minute cancellation fee will be charged to the

card on file. 

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RUNNING LATE

I understand that sometimes we can not control traffic, getting kids out of the house on time or your coffee shop taking a bit longer on your order. When we schedule an appointment I make sure to book a 10 minute buffer because I know things happen. If you are running any later than 10 minutes we may need to adjust to a smaller service in order for me to run on time for my other appointments. A late fee will also be added to your appointment. 

 

*****Remember, the late fee is the amount you would have charged for the original service, for example: 

1. The client was scheduled for a full balayage $300

2. You were only able to do a partial balayage $250

3. So the late fee is $50
    

PRIVACY POLICY

​This Privacy Policy describes how Bloom Salon ATX ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.

We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from Bloom Salon ATX. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

HOW WE USE YOU INFORMATION

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.

Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.

SHARING YOUR INFORMATION

We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

YOUR CHOICES AND RIGHTS

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request corrections to inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bloom Salon ATX
Austin, TX
Telephone: (512) 788-8118
Email: admin@bloomsalonaustin.com